This is pretty good... obviously it drags out a bit.
But essentially it is every persons nightmare when they have to cancel or talk to most customer service reps.... here is the background:
Former tech journalist Ryan Block recently tried to get his Comcast service disconnected, but he ended up on the phone with what has to be one of the most persistent customer service representatives of all-time. This Comcast rep repeatedly asked Block why he’s canceling his service, and Block refused to tell him, because frankly, it’s none of their business. The audio Block recorded started after his wife and he had already been on the maddening call for about ten minutes.
Give it a listen... Magic!!